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This is the third loan we have closed with Josh, and per usual, we have been favorably impressed with the professionalism, timeliness, and exceptional knowledge of your team.  When we first informed Josh of our intention to buy another home, he was proactive with what information he needed as well as having kept complete records, utilized those to streamline the process and minimize the hassle for us.  Next Josh notified us as rates moved around, and the day they dropped…

Stephen Thompson - American Fork, UT

Josh came highly recommended by a friend so I had very high expectations for him. I felt at ease with Josh since the beginning because he first explained all of the details about the different loans and everything else that a buyer, a first time buyer in my case, should know. So I had a good background of information to begin with. After knowing my needs, he explained what the best type of loans was for me and explained the…

Martha Mandujano - Midvale, UT

My experience with Josh has always been a positive experience when dealing with refinancing. He has always made it as stress free as a refinance can be. He will always be the first one to be referred to my family & friends; I have the up most trust in Josh on his knowledge & advice. I wouldn't work with anyone else other than Josh.

Also thank you all so much for the smooth transition on my…

Shelly & Marc Anderson - Sandy, UT

Our mortgage experience was great.  We were kept informed of what was going on at all times – I really like that.

The whole process went very smoothly.   We will definitely recommend Citywide to our friends and family.

Jeff & Keena Ludwig - Sandy, UT

I do appreciate you taking the time to inquire on the service my husband and I received during the refinance on our home loan. I really enjoyed working with Josh he was so nice to answer all of my questions and I especially liked how quickly he responded to them. I would definitely work with him again on any mortgagee endeavors we decided to do in the future.

Everything seemed to work out great for us and without any…

Katy Bangerter - Taylorsville, UT

I am extremely happy with my experience with my current home purchase. We wandered in to the Ivory model hoping to get a look at the plan I had been looking at online. Wid was very helpful with information on the Ivory townhomes at Highbury. We fell in love with one of the manager special units. Wid then went on to highly recommend Josh as a mortgage broker who he trusted completely. He said that Josh would do his best…

Stephanie Mason - West Valley City, UT

My experience with Josh and his team was great.  During this time when lending can be difficult, Josh and his team went the extra mile for us in order to not only get our loan approved and funded but to get us a great rate in the process.  The loan process was frustrating at times but Josh was quick to address our concerns and put us at ease.  Thank you, Josh and team for your efforts and we love our new home.

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Stu Segura - Highland, UT

Josh did a phenomenal job interacting with me as his client. He was ALWAYS right on-point and knowledgeable. But more importantly, he possesses the skill sets to explain the landscape in a way that makes sense to someone who doesn’t deal in these transactions everyday. Further, he always answers his phone and gets back immediately on requests. My transaction seemed more complex than most, and it had some unexpected surprises, including a significant error from an underwriter which made the…

Justin Calapp, Ph.D. - Utah

Thank you so much! We appreciate all of your help in getting us this house!
 
Also, thank you for the link to view our house! That is awesome that you guys did that! We will be sure to refer people to you guys that are trying to buy or sell.
 
Thanks again, and have a great day!

Allyssa Webb & Clint Thurgood - Salt Lake City, UT

Our experience with Josh and his team was very pleasant and surprisingly much less stressful than I expected. Josh was very professional and pleasant anytime we talked with him. Although he used the rest of his team to assist him he was always personally available for our needs and responded quickly if we could not get a hold of him the first time. I truly was surprised how smoothly things went especially since this was our first home purchase. Everyone…

Andrea McCloy - Draper, UT

Thank you so much for all you have done to get us into our dream home.  Both you and David did an excellent job of keeping us informed and comfortable with all of the financial information.  We truly appreciate all of your hard work.

 

Matt & Michele Brinkerhoff

Lot 221 Valle di Villa – Ivory Homes

Matt & Michele Brinkerhoff - Draper, UT

Josh made the loan possible and I can't believe how easy he made the process! I will definitely recommend him and his team to anyone who's in the market. My Realtor Jon was awesome! He was patient and honest

Karen Tao - Sandy, UT

This was the second time I had the pleasure of working with Josh, and I certainly hope it will not be the last. No number or degree of superlatives could adequately describe his exceptional professionalism, can-do attitude, attention to detail, accessibility, and work ethic. Whenever even the slightest problem or issue arose, Josh simply did not rest until the problem was solved, and he usually solved it before I even had a chance to return his phone call. Josh is…

Greg S. Owens - Salt Lake City, UT

Josh and his team did a great job.  It seemed surprisingly efficient for what is typically a very inefficient and frustrating process.  I’ll recommend anyone I come across in the market for a mortgage.

Rick VanAlfen - Highland, UT

I/We would be happy to comment on our experience with Josh Mettle. Josh was great! He never avoided any of our calls or put us off. Whenever we had any questions or concerns he did address them. We had to trust in Josh that he truly was getting the loan that would best benefit us since he has all the experience in this field. We feel he did that. At closing everything was as Josh had told us. No surprises.…

Tery Davis - Utah

I have used Josh Mettle for the purchase of three homes over the past three years, one of which was my first home purchase. Prior to Josh I worked with two other mortgage brokers of which I was not impressed with their ability to clearly explain the loan process or details that I felt were important for me to understand. My experience has been much different with josh because no matter how simple or insignificant my questions were he was…

Donavon Minnis, Okland Construction - Salt Lake City, UT

The whole experience of working with Josh and his team was amazing.  You guys were all very helpful and willing to what it took to help me get into my first home.  You made the buying experience very easy and Hassle Free.  You definitely knew what to do and the best way to get it done.   I would gladly recommend you to family, friends, and whoever else I know that would be needing a lender.

Brad Hutchings - Springville, UT

Working with Josh Mettle's team to refinance our house was a painless act that save us thousands over the life of our loan, plus we were able to take out a bunch of money for home improvements to add to the comfort of our life. We had issues that surfaced in the loan process because of my recent divorce, but they did most everything for me and delivered the loan as promised. I will never work with another loan team,…

Steve Denton - Salt Lake City, UT

Words cannot describe how appreciative I am of all that Josh and his team have done for me and my family!  I have worked with Josh on multiple refinances as well as a new mortgage over the last 7 years and he has always taken the time needed with me to make sure things are done correctly and that I'm pleased with the outcome.  Even in my hardest times of life, Josh helped to coach me and provide guidance to improve my situation to…

Lisa Frigm - Herriman, UT

Josh has always been very informative and clear about the lending process, including rates, loan packages and timelines. He always answered questions and returned phone calls in a timely manner and never seemed frustrated with us when we wanted to see a new Good Faith Estimate based on different rates or packages and would even send them over email after the work day was done. We felt confident that we were able to get the best loan available based on…

Kirsten and Vinay Tulsian - Salt Lake City, UT

Skylar and Josh were so great to work with! We put them through a lot and yet they stuck it out with us. I appreciate all that they went through to get us into this home. I know Josh not only spent time on us but he spent his own money to get us into our home. I appreciate that and know that any other person would not do that. Thank you guys for all that you have done for…

Kalei Herbert - Eagle Mountain, UT

Thanks for all your work!  You and your team were professional, punctual and kept me in the loop in every step of the loan process.  I knew exactly what to expect from start to finish and was also impressed that you were there for my closing!

 

Kudos to you and your team!!

 

Sincerely,

 

Kevin Hughes

Kevin Hughes - South Jordan, UT

To all Future Home Owners,

Working with Josh and David to obtain our recent mortgage was almost too good to be true.  It was lots of work providing all of the documentation, but there was never a time when we could not get a question answered.  All inquiries received prompt attention, and we always felt like Josh had time to talk with.

We mortgaged our first home in 1973 and have closed on several mortgages in years since…

Roger and Susan Rugg - South Jordan, UT

My mortgage experience was fantastic. It’s never seemed that easy to buy a house. Josh’s knowledge is incredible. It was nice being able to call him and get answers right then and there! Every step of the process was as easy as I could have hoped for it to be. He does a great job keeping you informed with daily or weekly phone calls. My agent Tammy was also great to work with. Working with all of you I didn’t…

Jason McKnight - Salt Lake City, UT

Josh was great, Things went well. I have and will refer to him.

Toni Hawkins - Salt Lake City, UT

I am happy to comment about my experience with Josh. I have closed 3 loans with Josh. I was a first time buyer and Josh walked me through the complete loan process. He was very helpful, informative and patient. Since I knew nothing about mortgages at the time, he made the experience very pleasant and less confusing for me. On my last refinancing, Josh was just as wonderful! He provides great service to his customers. I have also enjoyed is…

Cortnee Morgan - Herriman, UT

My experience with Josh and having used him before was quite enjoyable. We had no glitches in the processing and my wife and I are very pleased with his honesty and ability to work the loan rate out. He also keeps us informed with his monthly newsletter. The newsletter keeps us up to speed on the changes going on in the market as well as things we might need to think about relative to taxes.

As far as referrals, I…

Ed & Kathi Buksas - South Jordan, UT

I would say that my refinance experience with Josh was a positive one.  It seemed that there were some "bumps" in my situation and Josh worked through them and we got it done.  Thank you, both, for everything you did to get my home refinanced. 
 
I don't know of anyone who I can refer to you at this point for business.  But if I hear of anyone, I will give my referrals to you. 

Thank you again.

Jerrilee Criddle - Sandy, UT

Josh Mettle was the 4th lender/broker we contacted in our search for a home. We'd had terrible experiences with the others we'd worked with: uneducated staff, lack of follow ups, and just an overall lack of desire to help us. With such a crazy market and economy, it was difficult to find someone we can trust. since we'd been mistreated already, we were nervous to even call anyone else.

When we called Josh we told him…

Josh & Brittany Petersen - Riverton, UT

First, my mortgage experience with Josh, you and CityWide was remarkable.  I could not have asked for a better "finance team" to work with.  Early on, Josh (or you) sent me a brief description of what the 4 week loan "process" was going to be like and it was right on.  You guys were proactive and delivered what you promised.  Thank you.

Secondly, Jake Breen and his team were also outstanding.  I loved the "pit bull" mentality they had of aggressively pursuing the…

David & Diane Terry - Sandy, UT

Working with Josh was great! He was always very nice, no matter how many questions I had, and was always VERY prompt at returning phone calls and emails! After experience with someone who was trying to rip us off, it was nice working with someone who knew what they were doing and getting us a great deal! I have already told people I know to use him! And we will also use him in the future!

Brad & Hope Nordberg - Riverton, UT

Josh, thank you so much for your help.  You have been efficient, straight forward, honest and kind.  It has been a pleasure to do business with you and we won't hesitate to refer you to the world!! 

Thank you again,

Diane

Diane Terry - Salt Lake City, UT

We really appreciate the quick response from Josh and David regarding our recent mortgage. On day one, when we needed a pre-approval from Josh for an offer we wanted to make on a home, Josh was awesome. We were talking to him on the phone at 9:30pm trying to fill out a loan application. By the time we got home we had a pre-approval waiting in e-mail. We felt like we were being taken care of and the details were…

Keith & Erica Huntsman - West Jordan, UT

It is easy to write about Josh and my experience with Citywide Home Loans. When I first started contemplating buying Paige’s home I had literally no idea how to buy a house! I didn't know where to begin or who to call. I asked Paige who she had dealt with before and she had Josh's card available and I made the call! Josh was very friendly, caring, and answered my questions to my understanding. Believe me, I am a true…

Lynda Davies - Midvale, UT

My Mortgage experience with Josh and his team:

First of all, I would like to thank Josh and his team for following through all of the hoops required to get my loan refinanced in these trying times.

I received a complete list of all of the items needed in order to complete the refinance.

I responded with all items on the list very quickly and received quick answers to any questions that I had.

I was always just an e-mail or…

Carole Street - Salt Lake City, UT

I will definitely refer Josh to everyone I know, because I know we could never have gotten through the loan process without his help. Buying a home is incredibly stressful and difficult because of the responsibility the buyer is agreeing to take on, but Josh’s integrity helped us through the entire process from beginning to end.  Thank you Josh!  And thank you to all of those who worked so hard to help us qualify and receive a home loan—we are…

Kristen and Benjamin Smith - Salt Lake City, UT