Report: Physician’s Top 5 Home Loan Questions Answered

Skylar and Josh were so great to work with! We put them through a lot and yet they stuck it out with us. I appreciate all that they went through to get us into this home. I know Josh not only spent time on us but he spent his own money to get us into our home. I appreciate that and know that any other person would not do that. Thank you guys for all that you have done for…

Kalei Herbert - Eagle Mountain, UT

We really enjoyed working with your team at CityWide.  We had a simple, easy going process in purchasing our home.  Your efforts and time were greatly appreciated and it was nice to be able to get a hold of someone immediately if not within just an hour or two.  We appreciate your willingness to work with our schedules to the best of your abilities and expediting the paperwork process so we could sign our closing papers a day early.  I know most companies we would be working…

Jen Christ and Eric Smith - Bountiful UT

My experience with Josh and his team was great.  During this time when lending can be difficult, Josh and his team went the extra mile for us in order to not only get our loan approved and funded but to get us a great rate in the process.  The loan process was frustrating at times but Josh was quick to address our concerns and put us at ease.  Thank you, Josh and team for your efforts and we love our new home.

Stu Segura - Highland, UT

I really wish you could see the happiness in the face of my family. How grateful we are to Josh for all the time and dedication you put into the loan and for making my family dream a reality. Thank you again my dear friends.

Rocio Moderno - South Jordan, UT

To all Future Home Owners,

Working with Josh and David to obtain our recent mortgage was almost too good to be true.  It was lots of work providing all of the documentation, but there was never a time when we could not get a question answered.  All inquiries received prompt attention, and we always felt like Josh had time to talk with.

We mortgaged our first home in 1973 and have closed on several mortgages in years since…

Roger and Susan Rugg - South Jordan, UT

Thanks again for the great service you provided on our loan.  It's honestly some of the best customer service I've ever experienced!

Tony Rasmussen, Sr. VP of E-Services for Mountain America C/U - South Jordan, UT

I would like to start off telling Josh and his team at CityWide thank you what you and your team did for us.

The experience that we had was great. They were fast and made it easy for me because just to let you know we were fighting with our old mortgage company for the last 2 plus years to just get it modified and it never went through. So thank you again. 

Jerry & Shelly Daugherty - Salt Lake City, UT

Good day Josh , just wanted to thank you so much for all the work you put into helping us with our home.  You did an Excellent job. We are all super excited. You made our dream a Reality. 

Forever grateful,

Raul

Raul Escudero - Rialto, CA

First, my mortgage experience with Josh, you and CityWide was remarkable.  I could not have asked for a better "finance team" to work with.  Early on, Josh (or you) sent me a brief description of what the 4 week loan "process" was going to be like and it was right on.  You guys were proactive and delivered what you promised.  Thank you.

Secondly, Jake Breen and his team were also outstanding.  I loved the "pit bull" mentality they had of aggressively pursuing the…

David & Diane Terry - Sandy, UT

To The Josh Mettle Team:

 Our entire family cannot begin to express how grateful we are to all of your hard work!  Being a home owner has always been a dream of mine and your entire team made that dream come true with professionalism, a personal touch & hard work that went above and beyond all of our expectations.  We will never be able to thank you enough.

Sincerely, 

Mark & Nicole Ivie

(& Morgan, Maegan, Kelsey, MJ, Nate &…

Mark & Nicole Ivie - Herriman, UT

“Excellent, excellent, excellent!  Josh and each staff member that I had the pleasure of dealing with was professional, responsive and helpful.  I had a few recommendations of mortgage brokers/bankers to consider.  I thoroughly researched each option.  Josh was able to provide the best rate and had a high level of professionalism.  Phone calls and emails were returned promptly and questions answered right away.  I felt as though I was in good hands through the whole process…and I was!  The closing…

Kim Blocker - Sandy UT

I do appreciate you taking the time to inquire on the service my husband and I received during the refinance on our home loan. I really enjoyed working with Josh he was so nice to answer all of my questions and I especially liked how quickly he responded to them. I would definitely work with him again on any mortgagee endeavors we decided to do in the future.

Everything seemed to work out great for us and without any…

Katy Bangerter - Taylorsville, UT

   My experience with your company was great.  Every step along the way I like that I was able to ask questions and each person I worked with was more than happy to help me.  I felt that every step of the way there was a priority put on getting me into a home.  I was also well informed every step of the process, and if there were issues with a few things I was also notified of this.  Some people may not appreciate being informed of hiccups that take…

Leola Brown - Taylorsville, UT

Working with Josh and his team was overall a good experience.  Josh and his team were able to do something that everyone else had told us was impossible!  With such a short time frame to get things done in, and with our not so cookie cutter loan situation We were very happy to be told that things were going to work out, as we were able to purchase our home, and move in before the holidays.

Lacey & Seth Paxman - Lehi UT

Josh did a phenomenal job interacting with me as his client. He was ALWAYS right on-point and knowledgeable. But more importantly, he possesses the skill sets to explain the landscape in a way that makes sense to someone who doesn’t deal in these transactions everyday. Further, he always answers his phone and gets back immediately on requests. My transaction seemed more complex than most, and it had some unexpected surprises, including a significant error from an underwriter which made the…

Justin Calapp, Ph.D. - Utah

Dr. Tricia and Derek Twelves

Dr. Tricia and Derek Twelves - Riverton, Utah

Thanks SO much Josh. We really enjoyed working with you and your team and were very impressed with our experience. Michelle at Bonneville Superior Title (and our realtor) had a lot of good things to say about David and they were both very impressed as well. Thanks for all your hard work. We’re so happy we used your services and we’re very excited to get the keys on Monday!

Angie & Jacob Rice - West Jordan, UT

We were very pleased with the services offered by Josh Mettle and his mortgage team.  Josh and his team are knowledgeable in the field and were always able to answer all of our questions, often responding by email within minutes.  We loved how that he informed us of each detail of the process along the way.  His customers know exactly what to expect all along the way.  We were very impressed with the timely manner in which our loan was…

Joseph & Amy Lee - Highland UT

Working with you guys was great.  I have no complaints at all and love how you were all willing to go above and beyond to help me out.  I would recommend the team to my family and friends.  If I hear of anyone who is looking I will for sure refer them to you all.  Thanks again for everything and loving the house.

Andralyn Oliver - Salt Lake City, UT

Thank you Josh!  This has been an incredible process, and we feel blessed to have come in contact with you.

Thanks,

Matt & Margie Dimond

Matt & Margie Dimond - Salt Lake City, Utah

Karma Cluff - Smithfield, UT

Our experience with Josh and his team was very pleasant and surprisingly much less stressful than I expected. Josh was very professional and pleasant anytime we talked with him. Although he used the rest of his team to assist him he was always personally available for our needs and responded quickly if we could not get a hold of him the first time. I truly was surprised how smoothly things went especially since this was our first home purchase. Everyone…

Andrea McCloy - Draper, UT

I have just finished refinancing my home through Josh Mettle. I was referred to him through an old client of his. I am so glad that I followed through with the referral. Josh and his whole refinance team where great. The timing from contacting Josh and funding was so smooth and FAST. Josh and his team were there to answer any little question I had. And trust me I am full of them. Josh is very informative and sends you…

Matt Eckman & Cassie Yocom - Taylorsville, UT

We have always enjoyed working with Josh. Recently we referred our son to Josh for a refinance of his home. Obviously, we would not have done that if we were not pleased with what Josh has accomplished for us.

Jeff & Kathy Mickelsen - Herriman, UT

Working with Josh was great! He was always very nice, no matter how many questions I had, and was always VERY prompt at returning phone calls and emails! After experience with someone who was trying to rip us off, it was nice working with someone who knew what they were doing and getting us a great deal! I have already told people I know to use him! And we will also use him in the future!

Brad & Hope Nordberg - Riverton, UT

Josh Mettle & Team,

                I just wanted to take the time to personally thank you and your team for all the work that you have done on behalf of my wife and I. We are very happy in our new home and are so thankful for everyone that helped make it happen. I especially appreciate all the patience that was shown during this process, I know it is most likely stressful dealing with a first time homeowner. I will…

Tyler & Marissa Jones - Lehi, UT

Thanks for all the help.

We enjoyed working with your team due to your prompt attention to our concerns and taking time to discuss the process with us.  We also enjoyed working with Ryan as our realtor and were happy with everybody involved.  We were at time frustrated with the process, but you all made things much easier to deal with and we appreciate everything you did.

We would be happy to send you any referrals we come…

Dr. Preston Daniel Ward - Salt Lake City, UT

My experience with Josh and having used him before was quite enjoyable. We had no glitches in the processing and my wife and I are very pleased with his honesty and ability to work the loan rate out. He also keeps us informed with his monthly newsletter. The newsletter keeps us up to speed on the changes going on in the market as well as things we might need to think about relative to taxes.

As far as referrals, I…

Ed & Kathi Buksas - South Jordan, UT

Josh has always been very informative and clear about the lending process, including rates, loan packages and timelines. He always answered questions and returned phone calls in a timely manner and never seemed frustrated with us when we wanted to see a new Good Faith Estimate based on different rates or packages and would even send them over email after the work day was done. We felt confident that we were able to get the best loan available based on…

Kirsten and Vinay Tulsian - Salt Lake City, UT

Brad Winchester - Salt Lake City, UT

Thank you so much! We appreciate all of your help in getting us this house!
 
Also, thank you for the link to view our house! That is awesome that you guys did that! We will be sure to refer people to you guys that are trying to buy or sell.
 
Thanks again, and have a great day!

Allyssa Webb & Clint Thurgood - Salt Lake City, UT